Privacy Policy
How KS Deep Clean collects, uses and protects the information you share with us.
Last updated: July 2026
KS Deep Clean ("we", "us", "our") operates this website to help customers across Chennai book professional deep-cleaning services. This policy explains what information we collect, how we use it, and the choices you have. By using this website or contacting us through it, you agree to the practices described here.
Information We Collect
We only collect what's needed to respond to enquiries and deliver our services. This may include:
- Your name, phone number and email address, when submitted through our contact, booking or feedback forms.
- The service you're enquiring about, your address or service area, and any message or comments you provide.
- Ratings and reviews you choose to submit on our feedback page.
- Basic technical data such as browser type and pages visited, collected automatically to keep the site running smoothly.
How We Use Your Information
We use the information you provide to:
- Respond to enquiries, share quotes and confirm bookings.
- Coordinate service visits with our field and supervisor teams.
- Follow up on feedback and improve the quality of our service.
- Send you service-related updates on WhatsApp, phone or email — we do not send unsolicited marketing.
WhatsApp & Email Communication
When you submit a form on this site, a summary may be sent to our team via WhatsApp and/or email so we can respond quickly. We use these channels only to communicate about your enquiry or booking, never to sell your details to third parties.
Cookies & Sessions
This website uses minimal, essential cookies and session identifiers to keep the site secure (for example, to protect our forms from spam via CSRF tokens) and to remember basic preferences such as your light/dark theme choice. We do not use third-party advertising or tracking cookies.
Third-Party Services
To operate reliably, we may route form submissions through trusted service providers, including workflow automation (such as n8n) and email delivery (such as Gmail/Google Workspace). These providers act only on our instructions and are not permitted to use your data for their own purposes.
Data Security
We take reasonable technical and organisational measures to protect your information from unauthorised access, alteration or disclosure, including secure transmission and access-controlled storage of enquiry data.
Data Retention
We retain enquiry, booking and feedback records only for as long as needed to provide our services, maintain business records, and meet legal obligations, after which they are securely deleted or anonymised.
Your Choices
You may ask us to access, correct or delete the personal information we hold about you at any time by contacting us using the details below.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, reach us at ksdeepclean09@gmail.com or call +91 6380873913.